1. Scope of Services

1.1. I offer personalized health coaching, which may include guidance on nutrition, exercise, wellness practices, and lifestyle strategies.
1.2. I am not a licensed medical provider and do not offer medical diagnoses, treatment plans, or healthcare services.
1.3. All recommendations are based on general wellness principles and my professional experience. It is your responsibility to consult with a healthcare provider before making any major changes to your health routine.

2. Confidentiality and Privacy

2.1. I will maintain the confidentiality of all personal information shared during the coaching process.
2.2. Your personal data will be handled securely and in compliance with privacy laws.
2.3. I will never share your information with third parties unless required by law.

3. Client Responsibilities

3.1. You agree to provide accurate information regarding your health, including any medical conditions, medications, and history, that may impact the coaching process.
3.2. You are responsible for actively engaging in the coaching sessions, following recommendations, and making decisions about your health based on the information provided.
3.3. You agree to communicate openly and honestly, ask questions, and notify me of any concerns or changes in your health status.

4. Payment Terms

4.1. Payment is required in advance of coaching sessions.
4.2. Payments may be made via venmo, cash or check.
4.3. All fees are non-refundable, except as stated under the cancellation policy below.

5. Cancellation and Rescheduling Policy

5.1. If you need to cancel or reschedule a session, please provide at least 24 hours' notice.
5.2. Cancellations made less than 24 hours before the scheduled session may incur a cancellation fee.
5.3. If you miss a session without prior notice, the session fee will be forfeited.

6. Duration and Termination

6.1. The coaching agreement begins on the date of booking and continues until completion of the agreed-upon services or until terminated by either party.
6.2. Either party may terminate the coaching agreement at any time with written notice.
6.3. If you are unable or unwilling to continue with the coaching plan, no refund will be issued for unused sessions or services.

7. Limitation of Liability

7.1. I am not liable for any injury, health condition, or other consequence arising from your participation in the coaching program.
7.2. You agree to release and hold harmless Twinner Healing from any and all claims, damages, or losses arising from the coaching services.
7.3. You acknowledge that you are responsible for your own health and well-being and that results may vary based on individual factors.

8. Results Disclaimer

8.1. I do not guarantee any specific results, such as weight loss, fitness levels, or improved health.
8.2. The outcomes of coaching depend on several factors, including your dedication, effort, and adherence to the recommended practices.

9. Intellectual Property

9.1. All materials provided by me, including but not limited to coaching guides, worksheets, exercise plans, and meal plans, are owned by me and are for personal use only.
9.2. You may not reproduce, distribute, or sell any of the materials without written consent.

10. Dispute Resolution

10.1. In the event of a dispute, both parties agree to resolve it through good faith negotiations.
10.2. If an agreement cannot be reached, disputes may be submitted to mediation or arbitration as determined by both parties.
10.3. This Agreement is governed by the laws of New York State, and any legal action will be conducted in the courts of New York State.

11. Acknowledgment and Consent

11.1. By purchasing and participating in my health coaching services, you acknowledge that you have read and agree to these Terms and Conditions.
11.2. You confirm that you understand that health coaching is not a substitute for medical advice and that you have consulted with a healthcare provider if necessary.